Support
Help for HAMTrainer
HAMTrainer helps you study for the FCC Amateur Radio Technician license exam using the official NCVEC 2026–2030 Technician question pool.
Need help? Email support@freshcoastrf.com.
Please include your device model and iOS version, plus a short description of the problem.
Frequently asked questions
How does the free trial work?
You get 7 days of full access for free. After that, you can unlock the app with a one-time purchase of $9.99. It's not a subscription, so there are no recurring charges.
How do I restore my purchase?
On a new device or after reinstalling, sign in with the same Apple Account you used to buy the unlock. Then open HAMTrainer and tap Restore Purchases. You won't be charged again.
Where are my stats and progress stored?
Only on your device. Your quiz attempts and session stats are never uploaded anywhere. For details, see the Privacy Policy.
The app won't open. What should I do?
- Force-quit HAMTrainer (swipe up from the bottom of the screen, then swipe the app away) and open it again.
- Restart your iPhone or iPad.
- Check the App Store for a HAMTrainer update, and make sure your device is running the latest iOS version.
If it still won't open, email support@freshcoastrf.com. Include your device model, your iOS version, and what happens when you tap the app icon. Please don't delete and reinstall the app just to fix this, because that would also erase the study progress stored on your device.